Medical Front Desk Representative

AllerVie Health-posted 18 days ago

Full-time • Entry Level

Onsite • Towson, MD

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AllerVie Health is seeking a friendly, organized, and service-oriented Medical Front Desk Representative to join our team. This vital role serves as the first point of contact for our patients and plays a key part in ensuring a seamless and welcoming experience at our clinic. We’re a growing organization committed to delivering exceptional allergy and immunology care—and we’re looking for team members who share our passion for making a difference in the lives of others.

Greet patients warmly and manage check-in/check-out processes with professionalism and accuracy
Answer phone calls, respond to patient inquiries, and schedule or modify appointments as needed
Collect co-pays and payments at the time of service; explain billing policies and assist with payment arrangements
Maintain accurate patient records and support administrative tasks such as scanning, filing, and insurance verification
Communicate effectively with clinical staff and providers to ensure coordinated, efficient care delivery

High school diploma or GED required
Prior experience in a healthcare or medical front office setting strongly preferred
Excellent interpersonal and customer service skills with a friendly, professional demeanor
Strong written and verbal communication abilities
Highly organized with attention to detail and the ability to multitask in a fast-paced environment
Comfortable using Microsoft Office tools (Word, Outlook, etc.) and electronic scheduling or EMR systems

Medical, Dental, and Vision Insurance Plans
Employer HSA contribution
Employer-Paid Life Insurance
Supplemental benefit offerings
401(k) Plan with employer match
Generous PTO and paid holidays

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