Pediatric & Family Medicine Medical Front Desk Representative

Sellwood Medical Clinic Pc•Portland, OR

70d•$17 - $21

About The Position

Sellwood Medical Clinic, an award-winning, privately owned medical clinic has grown to four locations in the Portland Metro area. We are headquartered in the Historic Home of Robert Sellwood (est. 1907) in the heart of the Sellwood neighborhood. SMC has been providing exceptional compassionate care for over twenty-two years. We promote work/life balance and seeking to add a full-time Medical Receptionist to our exceptional administrative team. We have a great team environment, and are looking for a few more awesome individuals to join our team and bring their best to work each day! Clinic hours: Weekdays: 7:45am - 5:30pm Saturdays: 8:45am to 3pm. Schedule : 8 hour shift Weekend availability a plus Sellwood locations with possibility to cover other offices DUTIES/RESPONSIBILITIES As a Medical Front Desk Representative, you will be the first point of contact for our patients. You will greet families as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, experience with Athena or willing to learn, and is capable of multitasking.

Requirements

Excellent verbal and written communication skills.
Proficient on Microsoft Word, Microsoft Outlook, Athena, and ShoreTel Phone system.
Strong interpersonal skills.
Ability to understand and follow written and verbal instructions
Ability to deal effectively with a diversity of individuals at all organizational levels.
Commitment to excellence and high standards.
Strong organizational skills; able to manage priorities and workflow.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Professional appearance and demeanor
Ability to perform diversified clerical functions and basic accounting procedures.
Sit for prolonged periods.
Perform some repetitive motion activities.
Coordinate multiple tasks simultaneously.
Be able to maintain a clean and orderly front reception area.
HIPAA standards to be followed.

Nice To Haves

Bilingual skills a plus.

Responsibilities

Opens and closes front office and reception area a.m. and p.m. /Unlock door, turn on/off lights, tidy reception area.
Responds to visitors, clients, and employees in a courteous and professional manner.
Approaches problems with a focus on Customer Service.
Scans medical records and patient pertinent information when received (at least by day end) into Athena EMR system and routes to correct staff.
Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
Follows the intake guidelines of the clinic in regard to retrieving demographic data at patient visits and during phone calls.