Medical Front Desk Receptionist

Precision Healthcare Specialists • Fort Myers, FL

just now

About The Position

The Medical Front Desk Receptionist serves as the first point of contact for patients within the Head & Neck Surgery specialty practice. This role is responsible for delivering exceptional customer service while supporting front office operations, ensuring efficient patient flow, accurate registration, and compliance with healthcare regulations.

Requirements

• High school diploma or equivalent required
• Previous medical front desk or healthcare office experience preferred
• Experience in a surgical or specialty practice is a plus
• Strong customer service and communication skills
• Ability to multitask in a fast-paced clinical environment
• Proficiency with EMR and scheduling systems preferred

Nice To Haves

• Experience in a surgical or specialty practice is a plus
• Proficiency with EMR and scheduling systems preferred

Responsibilities

• Greet patients and visitors in a professional and compassionate manner
• Check patients in and out, verify demographics, and update insurance information
• Schedule, confirm, and reschedule appointments
• Collect copays, balances, and process payments accurately
• Answer and route incoming calls and messages promptly
• Coordinate referrals, authorizations, and surgical paperwork as needed
• Maintain accurate patient records within the EMR system
• Ensure HIPAA compliance and patient confidentiality at all times
• Support clinical and administrative staff to ensure smooth daily operations
• Maintain a clean, organized, and welcoming front office environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED