OneOncology-posted 7 days ago
Full-time • Entry Level
Ridge, NY
1,001-5,000 employees

At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders. If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact! Job Description: Medical Front Desk Receptionist- Float Location: Suffolk County, NY Hours: Monday-Friday 8.5hr shift between the hours of 7-7 Organization: New York Cancer and Blood Specialists (NYCBS) In this role, you will: Be responsible for the daily opening and closing procedures of the office. Welcome all patients and visitors by greeting them in a pleasant, professional manner. Assist in comforting patients and maintaining reception area. Answer telephones; respond to inquiries; resolve issues; schedule patient appointments. Collect co pays and balance total finances of the office on a daily basis. Assist patients with the completion of all necessary forms and documentation. Build and maintain patient records through the use of the practice EMR system. Build, monitor and maintain physician schedules according to suggested scheduling rubrics. Assist with the daily distribution of quality assurance surveys and prevention screenings. Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse. Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately. Protect patient privacy by adhering to the HIPAA confidentiality guidelines. Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary. Maintain daily operations of the office by following standard policies and procedures Perform tasks as assigned for special projects. Must be willing and able to float throughout Suffolk County

  • Be responsible for the daily opening and closing procedures of the office.
  • Welcome all patients and visitors by greeting them in a pleasant, professional manner.
  • Assist in comforting patients and maintaining reception area.
  • Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
  • Collect co pays and balance total finances of the office on a daily basis.
  • Assist patients with the completion of all necessary forms and documentation.
  • Build and maintain patient records through the use of the practice EMR system.
  • Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
  • Assist with the daily distribution of quality assurance surveys and prevention screenings.
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
  • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
  • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
  • Maintain daily operations of the office by following standard policies and procedures
  • Perform tasks as assigned for special projects.
  • Must be willing and able to float throughout Suffolk County
  • High School diploma with at least 2 years of patient facing reception experience
  • Excellent oral and written communication skills
  • Ability to accept direction and work within a team concept
  • Strong customer service skills.
  • 1yr of an EMR experience-Preferred
  • Must be willing and able to travel to all of our NYCBS locations in Suffolk County
  • Bachelor’s Degree preferred
  • 1yr of an EMR experience-Preferred
  • Health Insurance on day 1
  • Dental
  • Vision
  • Life Insurance
  • Short- and Long-term disability
  • 401k Plan
  • generous PTO
  • 8 paid holidays (2 floating)
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