Medical Front Desk Receptionist- Float

New York Cancer and Blood Specialists-posted 7 days ago
Full-time • Entry Level
Onsite • Ridge, NY
1,001-5,000 employees
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At New York Cancer & Blood Specialists (NYCBS) , we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders. If you want to be part of a growing organization committed to healing, hope, and advanced care , join us and help make a meaningful impact! Job Description: Medical Front Desk Receptionist- Float Location: Suffolk County, NY Hours: Monday-Friday 8.5hr shift between the hours of 7-7 Organization: New York Cancer and Blood Specialists (NYCBS) In this role, you will:

  • Be responsible for the daily opening and closing procedures of the office.
  • Welcome all patients and visitors by greeting them in a pleasant, professional manner.
  • Assist in comforting patients and maintaining reception area.
  • Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
  • Collect co pays and balance total finances of the office on a daily basis.
  • Assist patients with the completion of all necessary forms and documentation.
  • Build and maintain patient records through the use of the practice EMR system.
  • Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
  • Assist with the daily distribution of quality assurance surveys and prevention screenings.
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
  • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
  • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
  • Maintain daily operations of the office by following standard policies and procedures
  • Perform tasks as assigned for special projects.
  • Must be willing and able to float to our Southampton, Riverhead, Port Jefferson, Ronkonkoma, and Smithtown office locations
  • High School diploma with at least 2 years of patient facing reception experience
  • Excellent oral and written communication skills
  • Ability to accept direction and work within a team concept
  • Strong customer service skills.
  • 1yr of an EMR experience-Preferred
  • Must be willing and able to travel to all of our NYCBS locations in Suffolk County
  • Bachelor’s Degree preferred
  • 1yr of an EMR experience-Preferred
  • Health Insurance on day 1
  • Dental
  • Vision
  • Life Insurance
  • Short- and Long-term disability
  • 401k Plan
  • generous PTO
  • 8 paid holidays (2 floating)
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