Medical Front Desk Receptionist - Dermatology Clinic (Sarasota, FL)

Anne Arundel Dermatology-posted 2 months ago
Full-time • Entry Level
FL
51-100 employees
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At Anne Arundel Dermatology, we give exceptional care - to our patients and to each other. Founded over 50 years ago, our mission is to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services. We are currently looking for a new Front Desk Receptionist to join the team at one of our Florida practices, Academic Alliance in Dermatology. This role is vital in shaping patient experience through friendly and professional interactions. The Front Desk Receptionist will be responsible for greeting patients, managing check-in and check-out processes, and assisting with various administrative tasks.

  • Greet each patient in a pleasant and professional manner.
  • Screen calls, schedule appointments and referrals.
  • Take accurate, concise phone messages.
  • Enter complete patient demographics when making appointments.
  • Evaluate chart data to verify all information has been received, completed and signed.
  • Check-in and check-out patients.
  • Track patients in the reception area and communicate with patients as needed.
  • Proactively collect patient payments.
  • Update product inventory weekly.
  • Always treat patients with dignity and empathy.
  • Fulfill inventory orders.
  • Run end of day reports & balance payment totals.
  • Distribute incoming reports and correspondence in patient charts.
  • Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately.
  • Assist other staff as needed.
  • Perform other duties as assigned.
  • High School Graduate or GED (required).
  • 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
  • Previous experience in Dermatology (preferred).
  • Excellent customer service and communication skills.
  • Knowledge of HIPAA standards.
  • Must be able to manage multiple tasks simultaneously.
  • Excellent organizational and time management skills.
  • Ability to function well in a fast-paced and at times stressful environment.
  • Detail-oriented.
  • Working knowledge of multi-line phone system.
  • Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc).
  • Intermediate computer skills and experience in EMR utilization.
  • Fluent in English.
  • Ability to sort and file materials correctly alphabetically or numerically.
  • Ability to travel to and provide coverage for other local offices as needed.
  • Medical, Dental & Vision insurance – effective 1st of the month after date of start.
  • Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire.
  • Company provided Basic Life/AD&D insurance.
  • Paid time off.
  • Paid holidays.
  • Retirement Savings account.
  • Employee discount on cosmetic services and products.
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