Medical Front Desk/Medical Assistant

ENT and Allergy Associates of FloridaBoynton Beach, FL
4dOnsite

About The Position

ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge. Our team is currently seeking a dual role for Medical Front Desk and Medical Assistant. This is a full-time, Monday- Friday, 8:00-5:00 position at our Boynton Beach office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs. Description: This is an excellent opportunity for an experienced Medical Front Desk with Medical Assistant experience. We are looking for a motivated, multitasked professional who can thrive in a fast-paced environment and handle multiple responsibilities. The ideal candidate must be a self-starter, with experience in EMR and PM systems, insurance verification, and check in/check procedures. Candidate should also be willing to learn all aspects of the ENT and Allergy field.

Requirements

  • Minimum 1-year previous clinical experience in a medical practice
  • Strong written and verbal communication skills with a clear speaking voice.
  • The ability to prioritize and handle a high volume of patients.
  • The ability to work in a team environment.
  • Working knowledge of medical terminology.
  • Strong computer literacy.

Nice To Haves

  • Bi-lingual Spanish is a plus.

Responsibilities

  • Providing superior customer service to all patients and guests
  • Answer multi-line phones
  • Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
  • Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
  • Process payments from patients for co-pays and uninsured visits.
  • Insurance Verification
  • Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
  • Provide patients with support and guidance as needed
  • Taking vitals
  • Preparing exam rooms
  • Assisting the physician in exam rooms for procedures as needed (i.e.: wax removal, biopsies, surgical procedures, etc.) obtaining proper consent and ensuring proper scope of practice is followed.
  • Cleaning and sterilizing instruments in accordance with CDC and ENTAAF guidelines
  • Provide briefing of each patient prior to physician entering the exam room

Benefits

  • Medical, Dental and Vision: Effective 1st of the month after 60 days of full time employment.
  • Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
  • 401(K): Effective 1st of the month after 1 year of employment.
  • 6 Paid Holidays: Effective immediately.
  • PTO: Time earned per pay period
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