Medical Front Desk Coordinator
Revel Staffing•New Orleans, LA
23d
About The Position
Confidential urgent care group seeks a Patient Care Representative to deliver 5-star front-desk and patient support in a high-volume clinical setting.
Requirements
- High School Diploma or equivalent
- Mediclear Certification or equivalent (e.g., HIPAA/privacy training) required
- Strong customer service skills; calm, professional phone presence
- EMR familiarity; accurate data entry and cash handling
- Able to work fast-paced, evenings/weekends/holidays; commute between clinics when needed
Nice To Haves
- Medical Assistant certificate/AA
- 2+ years customer service
- prior medical/urgent care experience
Responsibilities
- Greet patients; manage check-in/check-out, waiting room flow, and phone lines
- Verify insurance, collect payments, and schedule across multiple locations
- Enter/maintain EMR records accurately; protect HIPAA privacy
- Perform basic triage tasks (e.g., blood pressure) and support clinical staff as needed
- Keep reception/exam areas clean and organized; follow safety protocols
- Participate in ongoing training and best-practice updates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
