Medical Front Desk Associate

RS Eye Care•Holly Springs, NC

About The Position

Join Our Visionary Team as an Optometric Front Desk Superstar! Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we're looking for YOU to be the friendly face of our practice! Who We Are: We're a cutting-edge optometric practice dedicated to providing top-notch eye care while creating a welcoming and professional atmosphere for our patients. From state-of-the-art technology to a compassionate team, we pride ourselves on delivering excellence in every way. What You'll Do: As our Optometric Front Desk Associate, you'll be at the heart of our operations, ensuring a seamless and enjoyable patient experience.

Requirements

A friendly, outgoing personality with exceptional communication skills.
Outstanding organizational skills and attention to detail.
Ability to multitask and thrive in a busy environment.
A genuine passion for helping others and being part of a team.
Fantastic personality
High School diploma or equivalent
Professional Manner
Excellent writing skills.
Detail oriented
Must have the ability to work efficiently
Must be reliable

Nice To Haves

Experience in a medical or optometric office is a plus, but not required - we'll train the right person!
EMR experience a plus

Responsibilities

Greeting patients with a warm smile and making them feel at home.
Scheduling appointments and managing the calendar like a pro.
Assisting patients with check-ins, paperwork, and insurance verification.
Handling phone calls, emails, faxes, and inquiries with professionalism and care.
Supporting the team with administrative tasks and maintaining office flow.