Medical Front Desk (8-4) Haitian Creole

LaSante Health Center • Brooklyn, NY

249d

About The Position

LaSante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.

Requirements

• Fluent in Haitian Creole
• Customer service skills
• Familiarity with medical terminology

Responsibilities

• Greet patients professionally both in person and over the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Number of Employees: 51-100 employees