Medical Equipment Setup, CSR

Lincare•Winston-Salem, NC

24d

About The Position

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.

Requirements

Must have good interpersonal, verbal, and written communication skills
Must be computer-literate
Must be able to read and interpret instructions and effectively communicate them to patients
Must have a high school diploma or equivalent
Valid driver's license
Completion of company's Equipment Certification Program

Responsibilities

Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors mdINR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license