Medical Equipment Setup, CSR

LincareKent, WA
88d

About The Position

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.

Requirements

  • Must have good interpersonal, verbal, and written communication skills
  • Must be computer-literate
  • Must be able to read and interpret instructions and effectively communicate them to patients
  • Must have a high school diploma or equivalent
  • Valid driver's license
  • Completion of company's Equipment Certification Program

Responsibilities

  • Performs CPAP/RAD setups in a timely and professional manner
  • May also perform setup of oxygen equipment and other DME in patients' homes as well
  • Includes completion of all required documentation, instructs patient on the safe and proper use of equipment
  • Cleans rental equipment when returned to the center, in accordance with policies and procedures
  • Maintain cleanliness and organization of warehouse/storage area
  • Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
  • Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
  • Monitors mdINR Compliance report and follows up with non-compliant patients
  • Manage the center's oximetry process
  • Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
  • Responsible for participating in on-call responsibilities for the center
  • Represents the company through professional personal appearance, patient care activities
  • May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
  • Requires use of personal vehicle and a valid driver's license
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