Medical Equipment Implementation Specialist (Remote based/National Travel)

Philips

76d • $76,000 - $143,000

About The Position

As a Medical Equipment Implementation Specialist, you will project manage new account implementations to ensure our customers are delighted while they transition from their previous service providers. You will also strive to maintain positive relationships with customers by driving the compliance of contractual obligations, identifying areas of improvement and program quality audits.

Requirements

• Bachelor’s degree or equivalent mix of education and work experience.
• 2+ years of Biomed/Clinical Engineer field experience preferred.
• 2+ years in project management experience preferred.
• Proficiency with Microsoft Office, specifically Excel.
• Proficient in large dataset analysis, Vlookups and Pivot Tables.
• Understanding of database creation.
• Customer service oriented with the ability to present to customer audiences and influence internal and external resources.

Responsibilities

• Implement and project manage new customer medical equipment service contracts.
• Inventory verification of all contracted assets.
• Create customer Computerized Maintenance Management System (CMMS) or service operations database.
• Coordinate and work with sales, local service and back-office operations teams.
• Lead meetings between Philips and the customer.
• Establish balanced Planned Maintenance schedule.
• Prepare contract reconciliation documents.
• Support the Multi-Vendor field service organization nationwide.
• Assist with Computerized Maintenance Management System (CMMS) support cases for field technicians.
• Support the compliance of the Philips Biomed/Clinical Engineering program which includes Centers for Medicare & Medicaid Services (CMS), FDA and accreditation agencies.
• Drive new initiatives to improve the overall program across the country and contribute to solving service delivery gaps at both a regional and national level.

Benefits

• Generous PTO.
• 401k (up to 7% match).
• HSA (with company contribution).
• Stock purchase plan.
• Education reimbursement.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees