Medical Equipment Handler (Warwick, NY)

Philips • Seattle, WA

11d • $23 - $37 • Onsite

About The Position

Support the Multi-Vendor Services (MVS) Biomedical business as an entry-level Portable Equipment Handler, located onsite at a customer facility in Warwick, NY. This role will provide administrative support to the onsite biomedical team.

Your role:
Provide an outstanding customer experience, become a viable team member, and quickly get up to speed with technical expertise.
Identifying and resolving customer issues, providing the customer with the appropriate communication, and involving appropriate site service personnel.
Responsible for customer relationship management through the effective use of technical knowledge to inspect, ship, and maintain low-risk biomedical equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements.
Shift time: Monday - Friday: 8 AM - 4 PM, with opportunity for overtime on weekends. Must have the ability to work flexible hours, as needed based on business needs.
May attend factory training classes and apply lessons learned through on the job training (OJT) and experience.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an Field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.

Requirements

• Ability to be onsite in Warwick, NY.
• High school graduate or vocational certification in electronics, biomedical equipment servicing/engineering, or equivalent combination of education and experience in the electronics industry.
• Ability to understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions.
• Ability to display strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
• For this position, you must reside in or within commuting distance to Warwick, NY.

Nice To Haves

• Experience with biomedical equipment or administrative backgrounds in a healthcare/medical setting preferred.
• May require travel to customer sites other than assigned site, zone office, or identified locations for meetings. Occasional overnight stays and travel by air or train may be required for training.

Responsibilities

• Provide an outstanding customer experience
• Become a viable team member
• Quickly get up to speed with technical expertise
• Identifying and resolving customer issues
• Providing the customer with the appropriate communication
• Involving appropriate site service personnel
• Responsible for customer relationship management through the effective use of technical knowledge to inspect, ship, and maintain low-risk biomedical equipment at customer sites
• Generate service revenue
• Adhere to state and federal regulatory requirements
• Attend factory training classes and apply lessons learned through on the job training (OJT) and experience

Benefits

• This role also includes an annual incentive bonus plans, on-call pay, training, and advancement opportunities.
• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees