Medical Equipment Delivery Driver Service Technician

NORTHWEST RESPIRATORY SERVICES LLC•Mills, WY

1d•Onsite

About The Position

Northwest Respiratory Services seeks a Medical Equipment Delivery Driver to join their team. This person is the face of the company for their customers, providing empathetic and highly accurate communication in support of their health and quality of life. You will educate patients on the use of their equipment, troubleshoot issues, check-in with patients to ensure proper and safe use of their equipment, and build trust with customers through regular face-to-face interactions. Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. They proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, they have been a trusted partner, dedicated to the highest standard of care at the best possible value.

Requirements

Acceptable criminal background check and motor vehicle record check
Pass a mandated drug test, a physical capability test, and DOT Physical
Ability to lift, pull, push and carry heavy equipment daily. (Up to 165lbs.)
Strong interpersonal skills and customer service skills
A desire to work with the public and help others obtain a better quality of life
Dedication to our mission that includes caring for our customers with the highest standard of compassion, integrity, and care

Responsibilities

Safely transport, deliver, and set up a variety of DME equipment, including oxygen tanks, and related products to patients' homes and healthcare facilities such as Skilled Nursing Facilities and Assisted Livings.
Provide top of the line, friendly customer service to all our patients, and facility partners.
Adhere to all safety procedures for transporting and handling oxygen and medical equipment.
Effectively manage your delivery route and schedule to meet service goals and ensure timely delivery of equipment and oxygen.
Assist with customer equipment problems and complaints in a timely and professional manner.
Provide clear and concise instructions to patients and caregivers on the proper use and care of their equipment, as well as provide basic set up guidance and placement of said equipment.