Medical Equipment Customer Service Rep - Urgent Hire
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About The Position
Bayside Home Medical is seeking a motivated and customer service-oriented individual to join our team as a Customer Service Representative. As a leader in medical equipment and sleep and respiratory care, Bayside operates three locations: Sturgeon Bay, Green Bay, and Appleton. The selected candidate will undergo training in Appleton before transitioning to a full-time role in Green Bay. This position is crucial in ensuring that our customers receive the highest level of service and support in their medical supply needs. The Customer Service Representative will be responsible for greeting customers in the showroom and assisting them with their medical supply needs. This includes demonstrating the functionality of various equipment and supplies, discussing insurance requirements and qualifications for different products, and communicating effectively with customers and referrals over the phone. The role also involves processing sales orders and necessary paperwork, scheduling deliveries, and collaborating with other departments on various projects. This is a full-time position with a schedule of Monday through Friday, and it does not require weekend work at this time. Candidates should possess excellent people skills, a passion for helping others, a positive attitude, and a strong drive to achieve goals. While related experience in the medical equipment field is a bonus, the primary focus is on finding someone who embodies compassion and a commitment to customer care. Additionally, the position requires participation in an on-call rotation to support our customers effectively.
