Medical Equipment Branch Manager

Rotech Healthcare Inc.•Charleston, WV

61d•Onsite

About The Position

Location Manager – Home Healthcare Operations Lead with Purpose. Drive Performance. Improve Lives. Rotech Healthcare Inc. is seeking an experienced and mission-driven Location Manager to oversee daily operations at one of our home healthcare branches. If you have a background in healthcare management—especially in respiratory therapy or DME—and are passionate about delivering exceptional patient care through operational excellence, this is your opportunity to lead a high-impact team.

Requirements

Proven experience in healthcare operations or management, preferably in respiratory therapy or DME services.
Strong understanding of insurance reimbursement, billing practices, and regulatory compliance.
Excellent leadership, communication, and organizational skills.
Ability to manage multiple priorities and lead a team in a fast-paced environment.
High school diploma or GED required; additional clinical or business education preferred.
Valid driver’s license with a clean driving record (required for roles involving travel).
High school diploma or GED equivalent
Florida: Must have two years of experience in business management or a college degree in business or a healthcare-related field
North Carolina: Must hold a Bachelor's degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programs
Wyoming: Must have a minimum of two years of full-time managerial or supervisory experience in a pharmacy or wholesale distributor
Strong attention to detail and ability to multi-task effectively
Excellent verbal and written communication skills in English
Ability to interpret and respond to various forms of communication (verbal, written, visual)
Maintain confidentiality and handle sensitive information with discretion
Demonstrated problem-solving, time management, and organizational skills
Capable of working independently and collaboratively within a team
Proficient in Microsoft Office (Outlook, Word, Excel)
Comfortable with email communication, internet research, and using office equipment (fax, copier, printer, phone, computer/tablet)
Ability to lift and transport equipment as needed
May be required to drive a company vehicle, participate in on-call rotations, and make home deliveries
Must be able to sit, stand, walk, talk, and listen for extended periods
Requires close vision for reading small print on screens and paperwork

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, or a related field (or equivalent experience in HME, home health, or healthcare operations)
Experience with medical equipment, respiratory therapy, or DME services
Familiarity with medical billing, insurance reimbursement, and regulatory compliance
Background in healthcare administration or medical record management
At least four years of related work experience
Working knowledge of medical terminology

Responsibilities

Manage day-to-day operations of the location on-site, ensuring compliance, efficiency, and profitability.
Lead and develop a team focused on delivering respiratory and DME services to patients in their homes.
Maintain strong relationships with referral sources, physicians, and healthcare partners.
Oversee inventory control, billing documentation, and regulatory compliance (Medicare, Medicaid, private insurance).
Monitor KPIs including revenue, expenses, A/R aging, and service delivery metrics.
Conduct staff training, performance evaluations, and succession planning.
Ensure timely and accurate patient documentation, including Certificates of Medical Necessity (CMNs).
Collaborate with regional leadership and corporate departments to meet strategic goals.
Participate in quality improvement initiatives and JCAHO compliance programs.
May assist with deliveries, on-call coverage, and patient support as needed.

Benefits

Generous paid time off and paid holidays
Overtime pay for non-exempt positions (as applicable)
Commission for Account Executives
Bonus and incentive opportunities
Fixed and variable car reimbursement for Area Managers and Account Executives
Car, mileage, and telephone reimbursement (as applicable)
Employee discount and recognition programs
Employee Assistance Program (EAP)
401(k), HSA, and FSA/Dependent Care FSA
Medical, prescription, dental, and vision coverage
Life insurance, disability, accidental death, identity protection, and legal services
Meru Health mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings Solutions programs
Hepatitis B (HEPB) and TB vaccinations