Medical Equipment Branch Manager

Rotech Healthcare Inc.-posted 1 day ago
Full-time • Manager
Franklin, NC
1,001-5,000 employees
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Location Manager – Home Healthcare Operations Lead with Purpose. Drive Performance. Improve Lives. Rotech Healthcare Inc. is seeking an experienced and mission-driven Location Manager to oversee daily operations at one of our home healthcare branches. If you have a background in healthcare management—especially in respiratory therapy or DME—and are passionate about delivering exceptional patient care through operational excellence, this is your opportunity to lead a high-impact team.

  • Manage day-to-day operations of the location, ensuring compliance, efficiency, and profitability.
  • Lead and develop a team focused on delivering respiratory and DME services to patients in their homes.
  • Maintain strong relationships with referral sources, physicians, and healthcare partners.
  • Oversee inventory control, billing documentation, and regulatory compliance (Medicare, Medicaid, private insurance).
  • Monitor KPIs including revenue, expenses, A/R aging, and service delivery metrics.
  • Conduct staff training, performance evaluations, and succession planning.
  • Ensure timely and accurate patient documentation, including Certificates of Medical Necessity (CMNs).
  • Collaborate with regional leadership and corporate departments to meet strategic goals.
  • Participate in quality improvement initiatives and JCAHO compliance programs.
  • May assist with deliveries, on-call coverage, and patient support as needed.
  • Proven experience in healthcare operations or management, preferably in respiratory therapy or DME services.
  • Strong understanding of insurance reimbursement, billing practices, and regulatory compliance.
  • Excellent leadership, communication, and organizational skills.
  • Ability to manage multiple priorities and lead a team in a fast-paced environment.
  • High school diploma or GED required; additional clinical or business education preferred.
  • Valid driver’s license with a clean driving record (required for roles involving travel).
  • Bachelor’s degree in Business, Healthcare Administration, or a related field
  • (or equivalent experience in HME, home health, or healthcare operations)
  • Experience with medical equipment, respiratory therapy, or DME services
  • Familiarity with medical billing, insurance reimbursement, and regulatory compliance
  • Background in healthcare administration or medical record management
  • At least four years of related work experience
  • Working knowledge of medical terminology
  • Strong attention to detail and ability to multi-task effectively
  • Excellent verbal and written communication skills in English
  • Ability to interpret and respond to various forms of communication (verbal, written, visual)
  • Maintain confidentiality and handle sensitive information with discretion
  • Demonstrated problem-solving, time management, and organizational skills
  • Capable of working independently and collaboratively within a team
  • Proficient in Microsoft Office (Outlook, Word, Excel)
  • Comfortable with email communication, internet research, and using office equipment (fax, copier, printer, phone, computer/tablet)
  • Generous paid time Off and paid holidays
  • Overtime pay for non-exempt hourly positions based on business needs
  • Commission for Account Executives
  • Fixed and variable rate car reimbursement for Area Managers and Account Executives
  • Employee discount program
  • Employee recognition program
  • Bonus and incentive opportunities
  • Mileage reimbursement (when applicable for the position)
  • Telephone reimbursement (when applicable for the position)
  • EAP
  • 401k, HSA and FSA/Dependent Care FSA
  • Medical, Prescription, Dental and Vision
  • Life Insurance, Disability, Accidental death, Identity protection and Legal services
  • Meru Health Mental health and Mercer SmartConnect Medicare programs
  • Livongo Diabetes and High Blood Pressure programs
  • Healthcare Bluebook and RX Savings solutions programs
  • HEPB and TB vaccinations
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