Medical Equipment Branch Manager

Rotech Healthcare Inc.•Mount Vernon, IL

3h•Onsite

About The Position

Rotech Healthcare Inc. is a national leader in home healthcare, providing ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment across hundreds of locations in 45 states. The company focuses on empowering patients to manage their health at home through high-quality products, exceptional service, and compassionate support. The Medical Equipment Branch Manager, also referred to as Location Manager – Home Healthcare Operations, is responsible for overseeing the daily operations of a home healthcare branch. This role involves leading a team focused on delivering respiratory and DME services, maintaining relationships with referral sources, managing inventory and billing, monitoring KPIs, and ensuring compliance with regulations and quality improvement initiatives. The position offers an opportunity to lead a high-impact team and make a real difference in patients' lives.

Requirements

Background check (company-wide).
Drug screen (when applicable for the position).
Compliance with healthcare facility credentialing process (when applicable for the position).
Valid driver’s license in state of residence with a clean driving record (when applicable for the position).
High school diploma or GED equivalent.
Florida: Must have two years of experience in business management or a college degree in business or a healthcare-related field.
North Carolina: Must hold a Bachelor's degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programs.
Wyoming: Must have a minimum of two years of full-time managerial or supervisory experience in a pharmacy or wholesale distributor.
Strong attention to detail and ability to multi-task effectively.
Excellent verbal and written communication skills in English.
Ability to interpret and respond to various forms of communication (verbal, written, visual).
Maintain confidentiality and handle sensitive information with discretion.
Demonstrated problem-solving, time management, and organizational skills.
Capable of working independently and collaboratively within a team.
Proficient in Microsoft Office (Outlook, Word, Excel).
Comfortable with email communication, internet research, and using office equipment (fax, copier, printer, phone, computer/tablet).

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, or a related field (or equivalent experience in HME, home health, or healthcare operations).
Experience with medical equipment, respiratory therapy, or DME services.
Familiarity with medical billing, insurance reimbursement, and regulatory compliance.
Background in healthcare administration or medical record management.
At least four years of related work experience.
Working knowledge of medical terminology.

Responsibilities

Manage day-to-day operations of the location on-site, ensuring compliance, efficiency, and profitability.
Lead and develop a team focused on delivering respiratory and DME services to patients in their homes.
Maintain strong relationships with referral sources, physicians, and healthcare partners.
Oversee inventory control, billing documentation, and regulatory compliance (Medicare, Medicaid, private insurance).
Monitor KPIs including revenue, expenses, A/R aging, and service delivery metrics.
Conduct staff training, performance evaluations, and succession planning.
Ensure timely and accurate patient documentation, including Certificates of Medical Necessity (CMNs).
Collaborate with regional leadership and corporate departments to meet strategic goals.
Participate in quality improvement initiatives and JCAHO compliance programs.
May assist with deliveries, on-call coverage, and patient support as needed.

Benefits

Generous paid time off and paid holidays.
Overtime pay for non-exempt positions (as applicable).
Commission for Account Executives.
Bonus and incentive opportunities.
Fixed and variable car reimbursement for Area Managers and Account Executives.
Car, mileage, and telephone reimbursement (as applicable).
Employee discount and recognition programs.
Employee Assistance Program (EAP).
401(k), HSA, and FSA/Dependent Care FSA.
Medical, prescription, dental, and vision coverage.
Life insurance, disability, accidental death, identity protection, and legal services.
Meru Health mental health and Mercer SmartConnect Medicare programs.
Livongo Diabetes and High Blood Pressure programs.
Healthcare Bluebook and RX Savings Solutions programs.
Hepatitis B (HEPB) and TB vaccinations.