Medical Equipment Branch Manager

Rotech Healthcare Inc•Show Low, AZ

67d

About The Position

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Location Manager to join our team. In this position, you are responsible for day-to-day management of company operations. Exercises management principles to ensure profitability, control assets, and communicate company philosophy and objectives to the staff and community.

Requirements

High school diploma or GED equivalent, required
Background investigation (company-wide)
Drug screen (when applicable for the position)
Valid driver's license in state of residence with a clean driving record (when applicable for the position)
Accurately perform simple mathematical calculations
Effectively communicate in English; both oral and written
Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Maintain confidentiality, discretion and caution when handling sensitive information
Multi-task along with attention to detail
Self-motivation, organized, time-management and deductive problem solving skills
Work independently and as part of a team
Email transmission and communication
Internet navigation and research
Microsoft applications; Outlook, Word and Excel
Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Requires sitting, walking, standing, talking and listening
Requires close vision to small print on computer and/or tablet and paperwork

Nice To Haves

Bachelor's Degree in Business or related or equivalent experience in HME, Home Health Industry, or Business
Experience with medical equipment, preferred
Experience with medical billing practices and of billing reimbursement, preferred
Experience in medical field and administrative record management, preferred
Four years of related work experience, preferred
Medical terminology, preferred

Responsibilities

Adheres to and implements all company policies and procedures
Calls on key referral sources and maintains key accounts
Conducts in-service training for appropriate staff members at routine intervals on products, telephone techniques, third-party payer procedures or other relevant topics as necessary or desirable to improve service
Conducts physical inventory as required
Develops a CSR team to enhance staff telemarketing skills and ability to identify customer needs
Develops and maintains a working knowledge of current Medicare, Medicaid and insurance regulations
Develops at least one employee per year who can assume a management role
Ensures company standard of inventory level is met
Ensures that Certificates of Medical Necessity (CMN) and other documentation required for reimbursement are procured in a timely manner
Evaluates each employee annually and establishes goals for upcoming year
Initiates appropriate actions on reports and recommendations provided by authorized inspection agencies
Interviews and hires staff as needed and approved by senior management with emphasis on recruiting best-qualified candidates
Introduces and implements a quality improvement program to comply with company and JCAHO standards
Maintains a binder in company that contains all newsletters and other policy correspondence from the Billing Department or payer
Maintains and updates all manuals necessary for company operations and establishes process to evaluate company's compliance with applicable policies and procedures
Maintains ongoing liaison with company staff, Billing Department, senior management, and / or corporate staff as required
Manages materials procurement and distribution
Monitors and controls the company assets at both the company location and in customers' homes
Monitors and establishes a positive working relationship with the Billing Department
Monitors company operational expenses to comply with established percentage to revenue limits
Monitors marketing plan and budget monthly
Monitors the A/R aging report to attain A/R goals
Participates in regional/local meetings as requested
Takes appropriate action to ensure that the company complies with applicable laws and regulations
May be required to cover on call, drive a company vehicle and make deliveries to patient's homes
Ability to work cooperatively with others
Deal politely with patients and referral sources
Manage several tasks at once
Performs other duties as assigned

Benefits

Generous paid time Off and paid holidays
Overtime pay for non-exempt hourly positions based on business needs
Commission for Account Executives
Fixed and variable rate car reimbursement for Area Managers and Account Executives
Employee discount program
Employee recognition program
Bonus and incentive opportunities
Mileage reimbursement (when applicable for the position)
Telephone reimbursement (when applicable for the position)
EAP
401k
Medical, Prescription, Dental and Vision
HSA and FSA/Dependent Care FSA
Life Insurance, Disability, Accidental death, Identity protection and Legal services
Meru Health Mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings solutions programs
HEPB and TB vaccinations