Medical Education Technologist
About The Position
The Medical Education Technologists (MET) role is a professional, team-centered, and collaborative position responsible for providing expertise, training, and support to the Department of Undergraduate Medical Education within Wake Forest School of Medicine. The MET provides training and support for technology platforms utilized by the various members of the department and students. This position requires an individual to work with a high-level of independence, have strong project management, communication and collaboration skills, a willingness to provide superior customer service, and a passion for creating and supporting innovative educational solutions for leaders, faculty and students. The MET will be responsible for coordinating and managing technology systems, assisting with the development of resources, and basic technical support for the Department of Undergraduate Medical Education.
Requirements
- High School Diploma or GED required; bachelor’s degree preferred.
- At least 5 years’ experience in the technology field required.
Nice To Haves
- Previous experience with learning management systems and educational technologies preferred.
Responsibilities
- Provides general technical support to medical students, house staff, program coordinators, and directors to enhance e-learning and assists with the implementation of teaching and learning solutions
- Serves as a master user and support of select e-learning tools, such as Canvas, WakeTrack, One45, SharePoint, and Echo360 applications for students, faculty and staff.
- Coordinates and acts as liaison with Wake Forest School of Medicine colleagues, supporting other educational e-products, such as web sites, educational applications, and learning management systems to support the academic core.
- Evaluates new and existing products and generates ideas that maximize our use of e-Learning products to support a more efficient and effective learning system for students, residents, team members and faculty.
- Develops and manages relationships with technology vendors to provide excellent service and support for faculty and students.
- Conducts new student orientations to the computer lab as well as assist with student Exams and any other student activities that require technological support.
- Performs regular walk-throughs of learning spaces to ensure technology is operational.
- Tracks and monitors helpdesk for patterns of emerging issues as well as respond to tickets and service requests from students and faculty for classroom spaces.
Benefits
- Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
- Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
