Medical Director | MA License

Concert Health•New York, MA

1d•$280,000 - $310,000•Remote

About The Position

Concert Health is seeking an experienced and mission-driven Medical Director to serve as the psychiatrist lead and liaison to a valued health system partner. This unique role combines direct clinical consultation within the Collaborative Care Model (CoCM) with clinical innovation and strategic medical leadership—providing an opportunity to shape how behavioral health is delivered in primary care at scale. Strong clinical skills and efficiency are essential in this role, particularly in delivering high-quality psychiatric consultation through systematic case review (SCR). However, true success will also be defined by your ability to build trusted relationships, guide system-level adaptation of care, and serve as a clinical ambassador to our partners. You’ll work closely with primary care teams, medical directors, and regional clinical leaders to strengthen collaboration, promote evidence-based practices, and ensure alignment with Concert’s high standards of care. The role includes 28 hours per week of clinical time, consisting of 25 hours of systematic case review (SCR) and 3 hours of clinical administrative time (may need to be used for SCR based on staffing needs and during periods of increased volume). In addition, 12 hours per week are dedicated to the care-delivery team and partner-facing leadership—supporting provider engagement, pod-level clinical quality, and the tailored implementation of Concert’s clinical guidelines. This is an ideal opportunity for a clinically grounded leader who thrives at the intersection of care delivery, innovation, and system transformation.

Requirements

MD or DO degree with active, unrestricted medical license in MA
Active, unrestricted medical licenses in PA, NY, and CT, or the willingness and ability to obtain licensure in these states, are required.
Board certification in Psychiatry required
Minimum 5 years of post-residency clinical experience.
Minimum 5 years of demonstrated clinical leadership, including experience supervising or mentoring clinicians.
Proven ability to collaborate across clinical and operational teams in large or complex health systems.
Demonstrated public speaking experience with strong presentation and communication skills, both formal and informal, with comfort engaging diverse stakeholders and audiences.
Ability to build rapport with Partner clinical leaders 1:1.
Support customer escalation discussions, partner with internal teams to diffuse situations and support increased quality focus within the Concert team
Demonstrated commitment to quality, evidence-based care, and health equity.
Experience with integrated care models – particularly the Collaborative Care Model – (CoCM) strongly preferred.
Ability to quickly synthesize psychiatric and general medical history, presentation, and patient data; then formulate effective and evidence-based clinical recommendations
Proficiency in evidence-based pharmacological treatment approaches to common psychiatric disorders, with demonstrated experience in navigating complex comorbid general medical conditions when choosing an appropriate medication regimen
Current with evidence based suicide care and related tools and treatments with general safety assessment and planning approaches using standardized assessment tools and interventions (e.g. C-SSRS and Stanley Brown)
Comfort incorporating evidence-based treatment frameworks and approaches (e.g., Problem-Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy Skills, Dialectic Behavioral Therapy Skills, Behavioral Activation) into treatment planning
Experience using Measurement Based Care tools (e.g. PHQ-9, GAD-7) to track populations and guide care decisions
Enjoy providing coaching on, and learning about, evidence-based interventions to support the professional development of primary care providers and Behavioral Health Care Manager
Excellent organizational, multi-tasking, detail management, and communication skills
Excellent decision-making, problem-solving, analytical, and interpretive thinking skills
Ability to establish and preserve effective working relationships with patients/Behavioral Health Care Manager, and primary providers
Ability to manage conflict and high-pressure situations in a professional manner
Ability to adapt to changing patient or organizational priorities
Ability to make independent decisions in accordance with established policies/procedures
Technical proficiency in EHRs (e.g., Epic, Cerner), Salesforce, Google Suite, and Zoom

Nice To Haves

Additional state licenses and/or willingness to acquire additional licenses preferred.
Subspecialty certification (e.g., Child & Adolescent, Addiction, Geriatric) or demonstrated subspecialty experience (e.g., Women’s Health) highly desired.

Responsibilities

Conduct weekly systematic case reviews (SCRs) with behavioral health care managers (Concert title: Collaborative Care Clinicians, CCCs) to provide psychiatric consultation and treatment recommendations (on average 6 to 10 patient reviews per hour; 25 to 28 hours per week as needed based on caseload fluctuations).
Support diagnosis and suggest treatment plan changes, including medication and behavioral treatment recommendations.
Document workup and treatment recommendations to be implemented by the PCP in the electronic health record and communicate clinically-significant information directly to the PCP as indicated.
Collaborate with assigned CCCs to track and oversee patient panels and clinical outcomes using our cloud-based patient registry.
Perform a regular Patient Registry review of patients to identify high-risk patients, new patients, or those not improving as expected.
Provide real-time supervisory/consultation support to CCCs (outside of SCRs), other PCs, and PCPs as needed.
Supervise and provide clinical oversight to Psychiatric Nurse Practitioner PCs within their respective states, ensuring adherence to best practices and regulatory standards.
Collaborate with CCC leadership to mentor and support professional development of CCCs.
Develop and deliver training for PCPs, PCs, and CCCs, focusing on high-yield clinical topics related to identification, diagnosis, and treatment of behavioral health conditions through a CoCM lens.
Support the onboarding of new PCs, ensuring they are equipped and prepared to fulfill their duties effectively.
Build and maintain strong relationships with market leads and primary care providers, ensuring robust partnerships and increased referrals.
Ensure adherence to the Collaborative Care Model fidelity, facilitating discussions between psychiatric consultants, CCCs, primary care providers, and client partner clinical leadership.
Support provider activation efforts to increase appropriate patient referrals into CoCM.
Identify opportunities for system improvement and contribute to internal best practices.
Oversee pod-level clinical quality assurance activities, including clinical performance monitoring, documentation review, and adherence to clinical protocols.
Serve as the primary medical liaison to the partner organization’s PCPs, medical directors, and clinical leaders.
Design learning agenda and lead educational sessions and case-based learning discussions with partner providers.
Collaborate with Concert’s internal teams to implement and adapt clinical guidelines in alignment with partner needs.
Travel to in-person meetings with partners as needed to foster collaboration, strengthen shared understanding, and support ongoing learning and improvement.