UnitedHealth Group-posted 2 days ago
$238,000 - $357,500/Yr
Full-time • Director
Remote • Nashville, TN
5,001-10,000 employees

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Clinical Coverage Review Medical Director is a key member of the Optum Enterprise Clinical Services Team. On the Focused Pharmacy Review team, they are responsible for providing physician support to Optum Rx Pharmacy Team, and to Clinical Coverage Review (CCR) operations, the organization responsible for the initial clinical review of service requests for UnitedHealth Care (UHC). The Medical Director collaborates with Optum Rx and CCR leadership and staff to establish, implement, support, and maintain clinical and operational processes related to outpatient pharmacy and medical coverage determinations. The Medical Director's activities primarily focus on the application of clinical knowledge in various utilization management activities with a focus on pre-service benefit and coverage determination or medical necessity (according to the benefit package), with a focus on outpatient pharmacy reviews, and on communication regarding this process with both network and non-network physicians, as well as other UnitedHealth Group departments. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

  • Review and sign off on proposed pharmacist denials for preservice outpatient medication requests, after review of medical records when provided
  • Conduct coverage review on some medical cases, based on individual member plan documents, and national and proprietary coverage review guidelines, render coverage determinations, and discuss with requesting providers as needed in peer-to-peer telephone calls
  • Use clinical knowledge in the application and interpretation of medical and pharmacy policy and benefit document language in the process of clinical coverage review’s guidelines
  • Conduct daily clinical review and evaluation of all service requests collaboratively with Clinical Coverage Review staff
  • Provide support for CCR nurses, pharmacists, and non-clinical staff in multiple sites in a manner conducive to teamwork
  • Communicate and collaborate with network and non-network providers in pursuit of accurate and timely benefit determinations for plan participants; educates providers on benefit plans and UHC medical policy
  • Communicate with and assist Medical Directors outside CCR regarding coverage and other pertinent issues
  • Communicate and collaborate with other departments such as the Inpatient Concurrent Review team regarding coverage and other issues
  • Is available and accessible to the CCR staff throughout the day to respond to inquiries. Serve as a clinical resource, coach, and leader within CCR
  • Access clinical specialty panel to assist or obtain assistance in complex or difficult cases
  • Document clinical review findings, actions, and outcomes in accordance with CCR policies, and regulatory and accreditation requirements
  • Actively participate as a key member of the CCR team in regular meetings and projects focused on communication, feedback, problem solving, process improvement, staff training and evaluation and sharing of program results
  • Actively participate in identifying and resolving problems and collaborates in process improvements that may be outside own team
  • Provide clinical and strategic leadership when participating on national committees and task forces focused on achieving Clinical Coverage Review goals
  • Ability to obtain additional state medical licenses as needed
  • Participate in rotational weekend and holiday call coverage
  • Other duties and goals assigned by the medical director's supervisor
  • Active, unrestricted physician license
  • Current board certification in Gastroenterology
  • 5+ years of clinical practice experience in Gastroenterology after completing residency training
  • Substantial experience in using electronic clinical systems
  • Ability to participate in rotational weekend and holiday call coverage
  • Solid belief in EBM (Evidence Based Medicine), and familiarity with current medical issues and practices
  • PC skills, specifically using MS Word, Outlook, and Excel
  • Hands-on experience in utilization review
  • Clinical practice experience in the last 2 years
  • Sound knowledge of the managed care industry
  • Data analysis and interpretation experience and skills
  • Excellent presentation skills for both clinical and non-clinical audiences
  • a comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution
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