Provide overall leadership of quality improvement and patient safety initiatives in the Heart Institute, including counseling of team members regarding patient safety, and providing direction to the quality improvement Program Manager. Key Responsibilities: Will partner with the H.I. Leadership Team, H.I. Medical Directors, and CHCO Quality, Clinical Effectiveness, Patient Safety, and Process Improvement teams to set annual and strategic goals for quality and patient safety, implement initiatives to achieve these goals, create and use tools for tracking and monitoring outcomes/performance, develop and institute and in evaluate patient outcomes as appropriate. Partners with Nursing and H.I. Clinical leadership teams in the development of program specific educational tools and in training of staff to optimize patient care and outcomes. Will partner with the Director, Heart Institute Clinical Operations, to review patient satisfaction scores for the program, when applicable, and develop and implement strategies for improvement. Will partner with the Clinical Application Systems Department and the Director of Informatics for the H.I. regarding optimization of EPIC for program specific needs. Will work with CHCO Physician Relations to meet the needs of community referring providers and develop program specific materials as it relates to Quality and Patient Safety The Director will embrace the CHCO Standards of Behavior and other Policies and hold clinic providers accountable for Quality and Patient Safety standards. Will partner with Hospital Department Chair (Section/Divisional Chief) to advance research and education missions related to the quality and patient safety program. Provides leads and oversight of mortality and morbidity case reviews and cause analyses; recommends changes to diagnostic and treatment protocols, and clinical/operational systems to support best practices.
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Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees