Medical Device Service Technician
About The Position
Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team. We are currently seeking a highly motivated Medical Device Service Technician to join our team. In this role, you will be responsible for the installation, maintenance, troubleshooting, and repair of a range of medical devices to support hospitals, surgery centers, and other healthcare providers.
Requirements
- High school diploma or GED required
- 1-2+ years experience in medical device maintenance, troubleshooting, or repair a plus.
- Comfortable with talking on the phone.
- Strong mechanical and electronic diagnostic skills.
- Ability to read and interpret technical manuals, wiring diagrams, and schematics.
- Excellent problem-solving skills and attention to detail.
- Good communication skills and customer service oriented.
- Capable of working both independently and collaboratively within a team.
- Ability to lift up to 50 pounds and work in various environments.
- Capable of working independently with minimal supervision.
- Excellent vision is essential.
- Must be able to work Monday to Friday, forty hours per week. Flex Schedule possibly available.
- Candidate must have adequate transportation and be able to commute in winter weather conditions.
- Must pass background check and drug screening.
Responsibilities
- Perform diagnostic testing, maintenance, and repair of medical equipment including infusion pumps, anesthesia machines, patient monitors, and other devices.
- Conduct on-site installation and commissioning of medical devices at client locations.
- Respond to service calls promptly and efficiently to minimize equipment downtime.
- Document service activities, including test results, repairs performed, and parts used.
- Collaborate with sales and technical staff to assess equipment condition and recommend repair or replacement options.
- Maintain an up-to-date knowledge of medical device regulations, safety standards, and company procedures.
- Order and maintain inventory of necessary parts and tools.
- Provide training and technical support to end-users as required.
Benefits
- Paid time off
- Healthcare insurance (medical dental, and vision coverage)
- Accident insurance, critical illness, and hospital indemnity insurance
- Short term (employee paid) and long-term disability (employer paid)
- 401K plan with company matching
- Continuous learning and development - offering opportunities for training, workshops, and certifications
- Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
