Medical Customer Success
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About The Position
At Droxi, we’re improving the medical world by solving one of healthcare’s biggest headaches—EHR inbox overload. Our AI-powered solution is like the ultimate assistant, taking care of the tedious stuff so healthcare providers can get back to what they love: practicing medicine. We’re working on something that truly makes a difference. If you’re passionate about healthcare and tech, you’ll love what we’re building here. As a Medical Customer Success, you'll play a critical role in guiding healthcare providers, like physicians and clinical staff, through their journey with Droxi’s AI-powered solution. You'll focus on creating a seamless onboarding experience, fostering trust, and ensuring they are confident using our technology. This role requires deep familiarity with the healthcare environment, and ideally, experience working as a healthcare professional (NP, PA, RN or similar) for 5+ years.
