About the position
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
Responsibilities
- You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
- You will screen new and repeat donors and take and record donor vital signs and finger stick results.
- You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
- You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
- You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
Requirements
- High school diploma or equivalent
- Ability to walk and/or stand for the entire work shift
- Will work evenings, weekends, and holidays
- Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
- Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
- Fine motor coordination, depth perception, and ability to hear equipment from a distance
- Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
- 1 or more years minimum experience working in a customer or patient facing role is helpful
Benefits
- Medical, dental, vision insurance
- 401(k) plan and company match
- Short-term and long-term disability coverage
- Basic life insurance
- Tuition reimbursement program
- Paid volunteer time off
- Company holidays
- Well-being benefits
- Up to 80 hours of sick time per calendar year
- Accrual of up to 120 hours of paid vacation for new hires
