Medical Coordinator - Adult Mental Healthcare
About The Position
Are you passionate about making a difference in the lives of individuals struggling with mental illness? AMFM Healthcare is seeking a dedicated and detail-oriented Medical Coordinator to provide crucial administrative and clerical support to our nursing team. If you're looking to be part of a mission-driven organization focused on transforming lives, this is the opportunity for you! As a Medical Coordinator, you will play a pivotal role in supporting our nursing department and ensuring the smooth operation of our organization. You will interact with clients, nursing staff, and external providers, making sure all processes run efficiently and effectively. Your administrative expertise will ensure that both clinical and operational aspects of care are seamless. At AMFM Healthcare, we are more than just a treatment center. Our story began with the tragic loss of a beloved son, which sparked a mission to prevent similar tragedies by offering exceptional mental health care. We are committed to providing life-changing care for individuals experiencing severe mental illness and helping them embark on the path to recovery. Our team consists of highly qualified and compassionate professionals who share a common goal: to provide comprehensive care that leads to lasting recovery. We believe in the power of evidence-based treatment and continuously integrate the latest research and best practices to achieve the best outcomes for our residents. At AMFM Healthcare, we foster a nurturing and supportive environment where healing can begin. At AMFM Healthcare, we are more than just a healthcare provider—we are a family of compassionate professionals working together to make a real difference. If you are dedicated to supporting individuals in their journey toward recovery, we want you to join us!
Requirements
- Must be 21 years of age or older.
- Successful completion of the ADP Selective Screening Services background check, as well as any required state and federal background checks.
- Associate’s degree in medical coordination or related field OR High School Diploma/GED with 2+ years of related experience.
- At least 1 year of administrative experience, preferably in a healthcare setting.
- Possess valid driver’s license with ability to be insured by our auto insurance policy which includes, but not limited to, the following requirements: 4 continuous years of driving experience, 21 years of age or older, less than 3 moving violations in the last 3 years, and no more than 1 major violation in the last 3 years.
- Ability to work on a computer, use electronic systems, and communicate with others through both written and verbal formats.
- Ability to sit, stand, or walk for extended periods, lift up to 20 lbs, and climb stairs as needed.
- Excellent communication skills, both written and verbal.
- Proficiency in office equipment and software, including Microsoft Office, G Suite, EMR (Best Notes), and Adobe Acrobat.
- Knowledge of clinical and medical terminology.
- Ability to maintain professionalism and foster positive relationships with clients, families, and coworkers.
- Strong organizational skills, with the ability to prioritize and manage multiple tasks effectively.
- Ability to work independently and as part of a collaborative team.
Responsibilities
- Provide essential clerical and administrative support to the nursing department and Executive Directors.
- Triaging client calls and ensuring that licensed personnel are alerted as necessary.
- Greet clients in a warm, professional manner, ensuring a positive experience.
- Notify clients of upcoming appointments and assist in scheduling.
- Maintain a well-organized nursing station while fostering a quiet, focused atmosphere for optimal workflow.
- Handle pharmacy orders, chart audits, and documentation submissions.
- Collaborate with healthcare providers, coordinate medication needs, and manage medical appointments for clients.
- Manage office systems, including intake procedures and database organization.
- Ensure compliance with HIPAA and other regulatory standards.
- Manage purchasing orders for nursing supplies, ensuring timely approvals.
- Prepare letters, reports, and presentations for the nursing department as needed.
- Support intake assessments and maintain client medical records in line with best practices.
Benefits
- Medical, dental, and vision plans through Anthem or Kaiser.
- Life/AD&D insurance fully covered by the employer.
- 401(k) plan with employer match.
- Paid time off (PTO), Self Care Day, and Floating Holiday.
- Educational Assistance Reimbursement Program.
- Employee Assistance Program.
- Health and Wellness Membership.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
101-250 employees
