Medical Coordinator - Adult Mental Healthcare

A BETTER LIFE RECOVERY LLC•San Juan Capistrano, CA

1d•$22 - $26

About The Position

As a Medical Coordinator, you will play a pivotal role in supporting our nursing department and ensuring the smooth operation of our organization. You will interact with clients, nursing staff, and external providers, making sure all processes run efficiently and effectively. Your administrative expertise will ensure that both clinical and operational aspects of care are seamless.

Requirements

Must be 21 years of age or older.
Successful completion of the ADP Selective Screening Services background check, as well as any required state and federal background checks.
Associate’s degree in medical coordination or related field OR High School Diploma/GED with 2+ years of related experience.
At least 1 year of administrative experience, preferably in a healthcare setting.
Possess valid driver’s license with ability to be insured by our auto insurance policy which includes, but not limited to, the following requirements: 4 continuous years of driving experience, 21 years of age or older, less than 3 moving violations in the last 3 years, and no more than 1 major violation in the last 3 years.
Ability to work on a computer, use electronic systems, and communicate with others through both written and verbal formats.
Ability to sit, stand, or walk for extended periods, lift up to 20 lbs, and climb stairs as needed.
Excellent communication skills, both written and verbal.
Proficiency in office equipment and software, including Microsoft Office, G Suite, EMR (Best Notes), and Adobe Acrobat.
Knowledge of clinical and medical terminology.
Ability to maintain professionalism and foster positive relationships with clients, families, and coworkers.
Strong organizational skills, with the ability to prioritize and manage multiple tasks effectively.
Ability to work independently and as part of a collaborative team.

Responsibilities

Provide essential clerical and administrative support to the nursing department and Executive Directors.
Triaging client calls and ensuring that licensed personnel are alerted as necessary.
Greet clients in a warm, professional manner, ensuring a positive experience.
Notify clients of upcoming appointments and assist in scheduling.
Maintain a well-organized nursing station while fostering a quiet, focused atmosphere for optimal workflow.
Handle pharmacy orders, chart audits, and documentation submissions.
Collaborate with healthcare providers, coordinate medication needs, and manage medical appointments for clients.
Manage office systems, including intake procedures and database organization.
Ensure compliance with HIPAA and other regulatory standards.
Manage purchasing orders for nursing supplies, ensuring timely approvals.
Prepare letters, reports, and presentations for the nursing department as needed.
Support intake assessments and maintain client medical records in line with best practices.