Medical Coordinator/ case manager

Begum & Cowen PLLCAlbuquerque, NM
374d$35,360 - $52,000

About The Position

The Medical Coordinator/Case Manager at Begum & Cowen PLLC is responsible for overseeing the initial stages of personal injury cases, ensuring clients receive outstanding service and that their cases are managed effectively. This role involves coordinating with various parties, maintaining thorough records, and ensuring timely progression of cases while collaborating closely with client ambassadors to streamline processes and provide top-notch support.

Requirements

  • Associate's degree or equivalent experience in a related field.
  • Ability to handle sensitive and confidential information with discretion.
  • Energetic, hands-on, self-starter who can succeed with minimal supervision.
  • Strong communication skills to effectively liaise with medical professionals and internal team members.
  • Proficient with Microsoft Suite products (Word, Excel, Outlook).
  • Excellent time management skills.

Nice To Haves

  • Fluency in Spanish.

Responsibilities

  • Regularly communicate with clients to update them on the status of their case, address their questions or concerns, and gather necessary information.
  • Collaborate with legal staff to ensure effective case progression.
  • Collect, organize, and maintain all relevant case documents, including medical records, accident reports, witness statements, and other pertinent information.
  • Communicate with insurance companies regarding claims, status updates, and negotiations.
  • Ensure that all case management systems and databases are updated regularly with the latest information.
  • Work closely with the litigation team in the event a case proceeds to court, ensuring a seamless transition.
  • Stay updated with the latest industry best practices, legal decisions, and regulations relevant to pre-litigation.

Benefits

  • Paid jury duty
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Paid time off
  • Vision insurance
  • Flexible schedule
  • Bereavement leave
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