Medical Collector

Butterfly Effects • Deerfield Beach, FL

31d

About The Position

Are you ready to bring your expertise in medical collections to a purpose-driven healthcare organization? Do you take pride in delivering outstanding service and clear communication to the families you support?
Butterfly Effects, a national ABA-informed therapy provider, is seeking a dedicated Medical Collections Specialist to join our team. This role plays a vital part in ensuring accurate, timely collection and resolution of outstanding payer balances while providing exceptional service to our families across the country.
About the Role
As a Medical Collections Specialist, you will support our national collections efforts with a focus on accuracy, professionalism, and responsiveness. You'll manage assigned accounts, research and resolve denied or underpaid claims, and maintain compliance with payer guidelines and HIPAA regulations. This role requires a highly organized and detail-oriented individual with strong problem-solving skills and a collaborative mindset.

Requirements

• High School Diploma or GED required.
• 1-2 years of experience in medical billing and/or collections.
• Strong understanding of claim denials, EOBs, and medical billing processes.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Self-motivated, accountable, and team-oriented.
• Critical thinker with a desire for process improvement.

Nice To Haves

• Familiarity with ABA therapy or behavioral health billing preferred.

Responsibilities

• Verify client demographics, authorizations, CPT codes, and claim details related to denials or underpayments.
• Research claims using insurance portals, Central Reach, and EOBs to determine resolution paths.
• Review clearinghouse activity for denials and manage resubmissions or corrections.
• Collaborate with the billing team to correct and resubmit denied claims due to billing errors.
• Identify timesheet, coding, or documentation issues, and escalate for resolution.
• Track and report payer trends, recurring denials, or discrepancies; recommend action plans to management.
• Respond to incoming calls and correspondence from payers regarding account status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED