Medical Collections Specialist

HCA Healthcare • Jacksonville, FL

136d

About The Position

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. We are seeking a Medical Collections Specialist for our team to ensure that we continue to provide all patients with high quality, efficient care. As the Collections Specialist, you will contribute to the company's mission, vision, and values by completing follow-up and collections for patient services. Under the supervision of the Business Office Manager/Business Office Supervisor, you will obtain payment from third party payers and self-pay accounts to enhance cash flow and gather reimbursement based on established contracts.

Requirements

• Minimum (1) year of experience in a medical office setting highly preferred (i.e. ambulatory surgery center, hospital, doctors office)
• Knowledge of managed care payers and medical terminology is preferred

Responsibilities

• Perform follow up activities on accounts to ensure prompt payment
• Identify coding or billing errors from EOBs and work to correct them
• Monitor insurance claims and contact insurance companies to resolve claims
• Update the patient account record to identify actions taken
• Assign bad debt accounts to the collection agency
• Act as a liaison and administer contracts in collection of third party accounts (Medicare and Medicaid)
• Complete account reconciliation of accounts turned over to outside agencies
• Negotiate payment plans on self-pay accounts
• Maintain accounts receivable and create a reduction in bad debt

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income

What This Job Offers

• Industry: Hospitals