Medical Clinic Manager - Santiam Orthopedic Group

Santiam Hospital & Clinics•Stayton, OR

9d•Onsite

About The Position

At Santiam Hospital & Clinics, we believe exceptional patient care starts with a supportive and inclusive work environment. We empower every team member by providing access to advanced medical technology and continuous professional development. Join our collaborative culture, where your contributions are valued and your growth is encouraged. We are seeking a dynamic and results-driven Clinic Manager to oversee daily operations and human resource functions at our successful and growing orthopedic group. You will join a team of talented and experienced medical professionals specializing in orthopedics, sports medicine, and podiatry with over 20 plus supporting staff members. This key role requires a proactive problem solver with strong operational management skills and a proven ability to drive process improvements and foster a culture of accountability and team engagement. The ideal candidate will be adept at building robust relationships across all levels of the organization, from staff, leadership to providers, ensuring seamless cross-departmental collaboration. You will lead a team dedicated to delivering exceptional patient care by optimizing operations, boosting performance, and increasing both patient and staff satisfaction. If you are passionate leader motivated by achieving operational excellence and creating an engaging and efficient environment for patients, providers and staff alike, we’d love to hear from you! Take the next step in your healthcare career, apply today and bring your expertise to Santiam Hospital & Clinics, recently honored as 2025’s Best Hospital in the Willamette Valley!

Requirements

Strong operational management skills.
Excellent communication and relationship-building skills with providers, staff, and leadership.
Proficiency in HR functions, including recruitment, onboarding, and performance management.
Experience with successfully implementing process improvements.
Strong focus on team engagement and accountability.
Results-driven problem solver who thrives in fast-paced, complex environments.
Proven ability to foster provider relationships and execute cross-departmental collaboration.
Possession of a high school diploma or proof of analogous education.
Possession of United States proof of citizenship or right to work in the United States.
Possession of a driver license or analogous identification.
Willingness to participate in Hospital orientation and educational in-service.

Nice To Haves

Preferably, possession of certification, or a degree from an accredited university, in a field related to healthcare administration or nursing.
Optimally, possession of current certified or registered medical assistant certification by the American Association of Medical Assistants, American Medical Technologists, National Center for Competency Testing, or National Healthcare Association.
Optimally, previous certification in application of principles that are intended, within healthcare settings, to minimize waste and maximize quality and value (i.e. “Lean Certification”).
At least three years of experience within a healthcare office (optimally, a medical specialty clinic) in roles that sequentially progressed in degree of responsibility.

Responsibilities

Clinic Operations Oversee daily clinic activities and integrate business strategies to ensure efficiency and compliance.
Manage clinic budget and coordinate resources to optimize patient throughput and maintain quality standards.
Ensure adherence to hospital policies, laws, and departmental procedures.
Conduct audits and monitor clinic performance for compliance and quality.
Patient Care & Performance Improvement Maintain high standards of patient care and customer service in a safe, professional environment.
Optimize patient experience through inclusive practices, satisfaction surveys, and prompt resolution of complaints.
Implement and educate staff on performance improvement projects.
Document complaints and safety concerns according to policy.
Staff Management Monitor and adjust staff schedules for efficient workflow and adequate breaks.
Conduct interviews, hire staff, and oversee onboarding.
Perform evaluations, provide supervision, and manage disciplinary actions when needed.
Ensure staff education, training, and certifications remain current.
Lead daily huddles, monthly meetings, and other educational sessions.
Compliance & Safety Educate staff on policies, procedures, laws, and standards.
Conduct monthly fire drills, quarterly safety inspections, and other required checks.
Financial & Business Duties Manage clinic expenditures and provide monthly financial statements.
Participate in long-term planning and budget development.
Oversee payroll, timecard reviews, and staff leave management.
Handle revenue activities, including cash collection, deposits, and payor verification.
Manage supply inventory and restocking.