Medical Clinic Manager (Centrum Health)New Houston, Texas, United States

NeueHealth • Houston, TX

389d

About The Position

The Clinic Manager/Office Manager is responsible for overseeing the daily operations of one or two healthcare centers, ensuring efficient patient care delivery, engagement, and retention. This role involves staff management, administrative tasks, budget oversight, and compliance with regulations. The manager collaborates with senior management and medical directors to enhance operational effectiveness and patient satisfaction, contributing to the clinic's overall success.

Requirements

• Bachelor's degree (or 4+ additional years of comparable work experience in lieu of a degree).
• Minimum of 2 years of experience as a center/office manager in a healthcare setting.
• Minimum of 1 year of healthcare administration experience.
• Minimum of 1 year of supervisory experience.
• Bilingual English/Spanish (preferred but not required).

Nice To Haves

• Bilingual English/Spanish.

Responsibilities

• Manage the daily operations to ensure efficient clinic operations.
• Maintain knowledge of medical terminology and clinic operations.
• Work in a fast-paced environment with both clinicians and support staff to ensure efficient center operations while maintaining patient engagement and retention.
• Take direction from senior management, devise plans, and execute to produce intended results.
• Lead a team environment effectively.
• Select, train, coach, motivate, conduct performance evaluations, and direct the workflow for staff assigned to the clinic/center.
• Develop goals and performance expectations for staff in targeted areas and provide for their education, development, and leadership.
• Work collaboratively with other leaders to establish operational effectiveness, productivity, and best practices.
• Stay abreast of new medical technologies, procedures, and pending regulatory changes that impact the organization.
• Direct, supervise, and coordinate specific functions and activities of the clinic, including systems, policies, procedures, and human resources support services.
• Assist the Medical Director in the development and marketing of new services and referral sources.
• Promote the provision of cost-effective, high-quality healthcare services to patients.
• Cooperate with medical and administrative staff to ensure compliance with standards and regulations.
• Review operational problems and policies, recommending solutions and changes to the Medical Director, Regional Manager, or VP of Operations.
• Collaborate with Medical Director or Operations Leadership in the preparation and implementation of quarterly budgets, recommending funding based on knowledge of policies, costs, and operating practices.
• Represent the clinic at public and professional meetings and conferences.
• Participate in clinic communication and public relations programs.
• Maintain professional affiliations and enhance professional development to keep pace with trends in healthcare.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree