Medical Center Rep

Phoebe Putney Health System

74d

About The Position

The position involves managing customer and patient flow, maintaining medical records, filing insurance claims, and pursuing collections. The role requires performing business office functions within a medical clinic, including appointment scheduling, registration, claims management, cash collection, and medical records maintenance. The candidate may be asked to float to other clinics during high patient volume times.

Requirements

• High School Diploma or GED (Required).
• 1 year of medical office experience (Preferred).
• 1 year experience with CPT and ICD-9 insurance coding (Preferred).
• 1 year of customer service experience (Required).

Responsibilities

• Screen and refer all incoming calls and customers/patients.
• Manage customer and patient flow to ensure quick service.
• Maintain current medical records and file secondary insurance.
• Enter charges and payments, and file workers compensation claims.
• Pursue collections daily and investigate patient billing inquiries.
• Order supplies and prepare mandatory computer-generated reports.
• Create patient medical record folders for new patients.
• Collect data such as vital signs, height, and weight.
• Document management including transcription and incoming mail.
• Collect, post, and investigate patient payments.
• Schedule patient appointments and inquire about physician's orders.
• Prepare financial reports and take meeting minutes.
• Adhere to attendance and punctuality guidelines.

Benefits

• Collaborate with a respected, cutting-edge team.
• Opportunity to apply learned skills and explore new paths.
• Close-knit culture and outstanding benefits.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees