Medical Case Manager
About The Position
The Medical Case Manager provides comprehensive medical case management services to a broad spectrum of persons living with HIV/AIDS and their families, utilizing medical, mental health, substance abuse, community service and other appropriate resources to improve the health and quality of life outcomes for HIV/AIDS infected clients. The person in this position will be working in the Prescott Valley office Monday - Thursday, 4 days a week, 10 hours per day. This schedule could vary depending on the needs of the office. As with all positions at Northland Cares, the Medical Case Manager supports the values and mission of Northland Cares by demonstrating personal responsibility, respect for self and others, innovation through teamwork, dedication to caring, and excellence in customer service.
Requirements
- Bachelor’s degree in health or social service-related field plus 2 years applicable work experience OR
- Four years applicable work experience in lieu of degree OR any equivalent combination of experience, training, and education as approved by the Director of Nursing and/or Office Manager
- Familiarity with medical treatment interventions for HIV/AIDS patients required
- Demonstrated skills in assisting high-risk individuals to overcome difficulties resulting from economic, cultural and/or psychosocial issues
- Ability to read, analyze, and interpret policies and procedures and governmental regulations
- Ability to write reports, business correspondence, and effective Case Management notes
- Familiarity with computer programs and data management, including MS Office products and EHRs
- Effectively present information and interact with medical providers, government contract representatives, clients, and the general public
- Ability to define problems, collect data, establish facts, draw valid conclusions and recommend or proceed on effective course of action
- Attention to detail for effective quality management
- Proven time management skills, organizational skills, and documentation ability
- Current Valid Arizona Driver’s License
- Case Management Certification (through ADHS approved training) – required to obtain within first year of employment
- CPR/First Aid Certification – required to obtain within six months of employment
Nice To Haves
- Familiarity with HIV/AIDS services and Ryan White / HOPWA programming
- Experience with CAREWare; Practice Fusion or other EHR program software
- Bilingual English/Spanish
Responsibilities
- Assessment of needs and barriers to treatment adherence
- Maintain knowledge of the scope of services available through all resources affiliated with Northland Cares
- Assist in preparation of client documentation for housing and other assistance programs.
- Develop intervention plan designed to engage and retain clients in treatment
- Network with other agency and community service providers to secure appropriate, quality services for clients.
- Provide case management intervention to clients
- Constant evaluation for reassessment and adjustment of service plan to meet current needs of client.
- Coordinate assistance for clients
- Maintain timely and accurate documentation of all client contacts
- Other activities as identified by Lead Case Management Manager.
- Ability to lift up to 20-50 pounds infrequently
- Other job duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
