Medical Case Manager (Social Work Practitioner)

UNC-Chapel Hill • Chapel Hill, NC

9d

About The Position

The Medical Case Manager will provide information to clients and their families, answer factual questions and give explanations and interpretations of organizational policies and procedures. This position provides medical case management, referrals, eligibility determination and crisis intervention services to adults with HIV infection receiving medical services in the outpatient Infectious Diseases Clinic. The employee will complete assessments, identify service needs, develop care plans, facilitate linkage to services in the clinic, at UNC Health, or in the community. They may assist with transportation and housing needs. Responsibilities may include assisting clients in accessing financial benefit programs. They provide information to clients and their families, answer factual questions and give explanations and interpretations of organizational policies and procedures. The employee will work closely with the existing licensed social work team, medical providers, nursing staff and benefits coordinators as part of an interdisciplinary team. Requires timely documentation and data entry in an electronic medical record ( EPIC ), electronic databases and tracking systems. Successful employees possess a strong ability to multi-task in a fast-paced environment. Employees are required to attend trainings and meetings as directed.

Requirements

• The discipline of Human Services requires coursework and experience pertinent to the specific area of work.

Nice To Haves

• Certification in case management is preferred.
• Experience with clinic population, electronic medical records, case management, and data management preferred.

Responsibilities

• Provide information to clients and their families.
• Answer factual questions and give explanations and interpretations of organizational policies and procedures.
• Provide medical case management, referrals, eligibility determination and crisis intervention services to adults with HIV infection receiving medical services in the outpatient Infectious Diseases Clinic.
• Complete assessments, identify service needs, develop care plans, facilitate linkage to services in the clinic, at UNC Health, or in the community.
• Assist with transportation and housing needs.
• Assist clients in accessing financial benefit programs.
• Work closely with the existing licensed social work team, medical providers, nursing staff and benefits coordinators as part of an interdisciplinary team.
• Complete timely documentation and data entry in an electronic medical record ( EPIC ), electronic databases and tracking systems.
• Attend trainings and meetings as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 11-50 employees