Medical Case Manager

HopeHealth IncAiken, SC
5h

About The Position

Provides direct services to HIV+ clients and their families. Medical case management duties cover a wide spectrum of responsibilities that lead to satisfactory health outcomes for clients. Duties include assessments on new clients, reassessments, identifying problems and needs, and working with the clients to meet those needs. Works closely with the clinic staff in developing and carrying out a treatment plan / action plan for each client, advocates for the client and makes referrals to other providers as needed; reports directly to the Case Management Supervisor.

Requirements

  • Must possess a minimum of a bachelor’s degree in a human services field
  • Ability to work with clients from a wide range of backgrounds and lifestyles, while maintaining a non-judgmental attitude
  • Must possess strong documentation skills and the ability to handle multiple tasks
  • Must be knowledgeable in computer software and hardware, data entry and reporting
  • Must be multi-task oriented and be able to work independently or as part of a team
  • Must have direct client contact in order to provide program activities
  • Must be able to lift 50+ pounds
  • Use of computer for long periods of time
  • Must be able to sit, squat, lift and stand as needed
  • Must be able to travel
  • Experience with and thorough knowledge of Microsoft Office and Excel for report development and data analysis required
  • Must be familiar with HIV/AIDS disease processes
  • Be adept in utilizing basic software / data base applications
  • Ability to work in a high performance environment
  • Ability to take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision
  • Possession of strong written and oral communications and problem solving skills required
  • Ability to foster a team environment and motivate staff
  • Ability to build and maintain productive working relationships with Clinic, Medical Case Management, Prevention, and Support Services Staff
  • Valid Driver’s License required
  • Some non-traditional working hours may be required

Nice To Haves

  • Advanced degree preferred but not required

Responsibilities

  • Responsible for the management of a client caseload of up to 125 HIV+ persons
  • Responsible for information exchange between organizations and making referrals as appropriate
  • Responsible to educate the client and family members and advocate on their behalf for fair treatment
  • Responsible for the professional documentation of all services provided
  • Responsible to assist with various special events
  • Other Duties as assigned
  • Responsible for ensuring that organization maintains accurate data collection and documentation
  • Serves on quality management sub-committees as needed
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