Medical Case Manager

COLORADO HEALTH NETWORK INC • Denver, CO

1d • $24 - $25

About The Position

This full time, Medical Case Manager Position is responsible for providing individualized, comprehensive case management and advocacy services to people living with HIV/AIDS in the northern region of Colorado. This position requires some travel, reliable transportation, a valid driver’s license and current insurance is required.

Requirements

• Oral and written fluency in English required.
• Must be able to work in a diverse setting with diverse populations, including but not limited to sexual orientation.
• Proficiency with Microsoft Office applications such as Word, Excel, Outlook, and Teams is required.
• Candidates should be comfortable working with client database systems and learning new software tools as needed.
• Understanding of the Harm Reduction Model and Motivational Interviewing highly preferred.
• Skills in cultural competency/sensitivity.
• Excellent communication, client relations and management skills.
• Highly organized and detail oriented.
• This position requires personal and professional accountability; self-management and initiative; dedication to quality improvement, professional integrity and research ethics and cultural competency.
• Must demonstrate accuracy, efficiency and excellent organizational skills.
• Must demonstrate effectiveness in the following areas: task management; teamwork; time management; and communication with teams, managers, clients, and company consultants.
• Previous experience in the delivery of evidenced-based programs is highly preferred, as well as excellent communication, client services, and data collection skills.
• The appropriate person will be highly organized and detail-oriented.
• This position requires personal and professional accountability; self-management and initiative; dedication to quality improvement; professional integrity; research ethics, and cultural competency.
• Must demonstrate accuracy, efficiency and superior organizational skills.
• Must demonstrate effectiveness in the following areas: task and time management; teamwork; and communication with teams, managers, clients and participants, and company consultants.
• Bachelor’s degree in Human Services, Social Work, Psychology, and/or equivalent combination of education and experience in related field preferred.
• Candidates with lived experience can substitute educational experience.

Nice To Haves

• Multicultural experience highly preferred.
• Background in programs related to affordable housing, sexual health, risk reduction, financial assistance, and other resource programs, especially as related to serving People Living with HIV.
• Training in culture competency/sensitivity is a plus.
• Experience working with federally funded programs.

Responsibilities

• Provides intensive Case Management, based on levels of acuity, to a caseload of assigned clients.
• Process emergency financial requests
• Maintains ongoing, proactive contact to assess client’s physical and psychosocial status and needs through personal visits, telephone and written contacts.
• Conducts comprehensive intake and needs assessments to identify client needs, including but not limited to:
• Access to healthcare and the client’s ability to self-manage and actively participate in healthcare
• Adherence medication and medical treatment
• Short term and long term housing needs
• Income stability including employment needs and eligibility for public benefits (SSI, SSDI, Medicaid, Medicare, etc.)
• Mental health and substance abuse issues using program specified assessment tools.
• Food and nutrition
• Risk reduction counseling
• Develops strategies and goals through Individual Wellness Plans, in conjunction with clients, to meet identified needs.
• Maintains timely Individual Wellness Plans according to program policies.
• Maintains quality and timely session documentation on all client interactions.
• Collects service eligibility documentation in a timely manner according to program policies.
• Assess caseloads on a monthly basis to determine client acuity.
• Inactivates cases based on services usage according to program policies.
• Collaborates and coordinates services with other HIV/AIDS service providers and community agencies.
• Identifies internal and external resources to meet client needs, and refers clients accordingly.
• Coordinates/Attends Case Conferences with CHN Housing Center, CHN Counseling Services, CHN Prevention Center, and other community providers as needed.
• Must be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, disenfranchised communities.
• Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues.
• Cultural Competency/Sensitivity.
• This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.

Benefits

• Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)
• Employee only share of health insurance premium is 100% paid for by CHN
• Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).
• 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%
• Tuition reimbursement and access to ongoing learning opportunities
• Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAP STD, LTD and Basic Life 100% paid for by CHN.
• Eligible for Federal Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level