Medical Case Manager Care Coordinator

Aunt Martha's Health & Wellness•Park Forest, IL

40d

About The Position

The Medical Case Management (MCM) Care Coordinator ensures timely access and assignment of youth to ongoing Medical Case Management services. This role reviews interim case activities, monitors performance benchmarks, prepares case materials, manages data entry, and supports the Interim Care Coordination Unit as needed. The Care Coordinator plays a key role in ensuring accurate documentation, compliance with timelines, and effective coordination of health information across systems.

Requirements

Bachelor's or Associate's degree in Social Work, Computer Science, Human Services, or related field; OR equivalent education and experience.
Three years of professional experience in social services preferred.
Ability to read, analyze, and interpret data and case documentation.
Strong verbal and written communication skills.
Ability to solve practical problems and work with concrete variables.
Ability to compute rates, ratios, and percentages; interpret charts and graphs.
Working knowledge of databases, spreadsheets, Excel, and Access required.
Ability to define problems, collect data, establish facts, and draw conclusions.
Valid driver's license and automobile insurance.

Responsibilities

Ensure timely access and assignment of youth for ongoing Medical Case Management (MCM).
Assist in final review of completed interim critical case activities.
Review and monitor daily, weekly, and monthly reports to identify cases approaching funder benchmarks.
Assign and reassign youth to MCM services within required timeframes, including: New custody cases within 5 business days after the 45-day interim period (95% benchmark). Reassignments within 14 days of receipt from the Ongoing Medical Case Management Agency.
Conduct outreach to PCP/Dental providers for transfers involving youth ages 0-5 and pregnant youth.
Prepare and forward complete MCM assignment packets-including health information, placement details, and contact information-according to contractual timelines.
Generate and distribute written correspondence informing caregivers, youth, caseworkers, and providers of assigned MCM services.
Work with the Medical Records Clerk to ensure closed cases are properly prepared for storage and long-term retention.
Produce standard and custom reports using information system tools as directed by the HealthWorks supervisor.
Gather and maintain data for reporting and analytics needs within HealthWorks.
Complete all assigned data entry in the HealthWorks Database/SACWIS and Athena systems.
Review and complete tasks associated with SACWIS reports and other DCFS reporting requirements.
Use system reports to support data integrity and sanitization of the information system.
Submit daily production reports to the immediate supervisor detailing assignment status, pending items, and issues.
Perform all other duties as assigned.