MEDICAL CARE MANAGER

Christ Community Health ServicesMemphis, TN
8d

About The Position

A medical care manager (MCM) provides care management services for the HIV patient population. Care management services include direct patient interaction and indirect patient assistance, education, and care team documentation. MCMs increase access to care, ensure effective care coordination, and improve outcomes for the HIV/AIDS patient population.

Requirements

  • Education: minimum bachelor’s degree in social work (or related field)
  • Experience: minimum 1 year in social work or care management; minimum 1 year working with persons diagnosed with HIV/AIDS
  • Skills/abilities: proficiency in computer use, keyboarding, and Microsoft Windows/Office programs

Responsibilities

  • Know current Ryan White (RW) eligibility criteria
  • Obtain/maintain required RW documents in assigned patients’ charts
  • Assess the medical/social needs of patients by completing psychosocial assessments
  • Make necessary referrals according to psychosocial assessment results
  • Take initiative in creating client-centered care plans
  • Follow through with care plans every 6 months to document referral outcomes
  • Manage time efficiently enough to both meet with scheduled patients and complete necessary visit documentation/data
  • Accurately/precisely enters information into the electronic health record and CAREWare systems according to grant reporting needs
  • Works cooperatively with medical providers, early intervention specialists, external support agencies, and other MCMs
  • Effectively and patiently works with patients
  • Attends local/state planning meetings and training programs as advised by supervisor
  • Performs other duties as required
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