Medical Call Center Representative (Bilingual)
Addison Group•Austin, TX
382d•$37,440 - $45,760
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About The Position
The Medical Call Center Representative (Bilingual) role at Addison Group involves providing exceptional customer service in a remote Tier 1 Healthcare Contact Center. The position focuses on assisting Medicare-eligible patients with appointment scheduling, medication refills, and general inquiries, while delivering support in both English and Spanish. This role is crucial in ensuring patient satisfaction and retention through effective communication and problem-solving skills.
