Medical Business Associate - Orthopedics

Munson Healthcare • Cadillac, MI

18h • Onsite

About The Position

As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing. You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner. You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures. You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families.

Requirements

• Specialist High school graduate or GED.
• Associate Degree Preferred
• A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role.
• Proficient in typing, Windows, and experience with multiple computer systems.
• Associate High school graduate or GED
• 6 months to 1 year Customer Service experience required.
• Usually achieved by previously working with the public with minimal supervision.
• Proficient in typing, Windows, and experience with multiple computer systems.

Responsibilities

• Obtain/verify all required patient and insurance information
• Enter information into the registration system
• Schedule patient appointments
• Greet patients professionally in person and over the telephone

Benefits

• Tuition reimbursement
• In-person and online development
• Access to our career hub
• Full benefits
• Paid holidays
• Generous PTO
• Employee discounts
• Free individual retirement counseling
• Free wellness platform for you and your family
• Personalized support for personal or family challenges

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees