Medical Business Associate - Family Practice

Munson HealthcareGaylord, MI
3dOnsite

About The Position

As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing. You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner. You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures. You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families.

Requirements

  • High school graduate or GED
  • 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.
  • Proficient in typing, Windows, and experience with multiple computer systems.

Benefits

  • Tuition reimbursement
  • In-person and online development
  • Access to our career hub to help you advance
  • Full benefits
  • Paid holidays
  • Generous PTO
  • Employee discounts
  • Free individual retirement counseling
  • Free wellness platform for you and your family
  • Personalized support for personal or family challenges
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