PRN Medical Business Associate - Audiology

Munson HealthcareTraverse City, MI
11dOnsite

About The Position

A Day in the Life As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing. You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner. You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures. You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families.

Requirements

  • High school graduate or GED
  • 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.
  • Proficient in typing, Windows, and experience with multiple computer systems.

Responsibilities

  • Obtain/verify all required patient and insurance information
  • Enter information into the registration system
  • Schedule patient appointments
  • Greet patients professionally in person and over the telephone
  • Respond effectively to patients and their families

Benefits

  • Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
  • Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
  • Free wellness platform for you and your family, plus personalized support for personal or family challenges.
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