Medical Billing Specialist

Great Lakes Medical ImagingWilliamsville, NY
11d$17 - $22Remote

About The Position

The Medical Billing Specialist plays a critical role in ensuring accurate and timely reimbursement for services provided by GLMI. This position is responsible for identifying and correcting denied claims, following up with insurance carriers on unpaid accounts, reviewing insurance portals for patient responsibility, and supporting patients with billing-related questions.

Requirements

  • Proficiency in Microsoft Excel
  • Strong computer skills and ability to operate standard office equipment
  • Professional and courteous telephone communication skills
  • Ability to read, understand, and follow written and verbal instructions
  • Strong organizational skills with high attention to detail
  • Ability to multitask and manage competing priorities
  • Ability to build and maintain positive working relationships
  • High School Diploma or GED required.
  • May lift up to 25 pounds
  • Ability to sit, stand, walk, and use a keyboard for extended periods
  • Ability to communicate clearly with patients in person and over the phone
  • Ability to work effectively in a fast-paced office setting
  • Ability to make decisions and think quickly

Responsibilities

  • Identify, correct, and resubmit denied claims
  • Follow up with insurance carriers regarding unpaid or unresolved claims
  • Process real-time Medicaid claims through Epaces
  • Review insurance carrier websites to determine patient out-of-pocket expenses
  • Make outgoing calls to patients regarding financial responsibility prior to visits
  • Review and interpret insurance Explanation of Benefits (EOBs)
  • Answer incoming patient billing calls and process payments
  • Prioritize workload to meet monthly productivity goals
  • Adhere to companywide and interdepartmental policies and procedures
  • Perform other duties as assigned by management
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