Medical Billing Specialist (ON SITE in Virginia Beach) Part time or Full Time

Thrive Proactive Health•Virginia Beach, VA

12d•Onsite

About The Position

We are looking for a Medical Billing Specialist (ON SITE) in our office who is detail-oriented, motivated, and eager to grow. This role is a vital part of our Revenue Cycle Management (RCM) team, supporting patients, providers, and our business by managing the full claims cycle—from clean submission to final payment. You’ll work closely with our front-end team, providers, and third-party billing partners while learning the ins and outs of insurance billing, denials, appeals, and patient financial support. This position is ideal for someone who enjoys problem-solving, thrives in multiple software systems, and wants to advance their career in healthcare finance and revenue management. (Please note: this is an on sight, in office role in Virginia Beach, VA. Candidates seeking fully remote work will not be considered.)

Requirements

Strong attention to detail and accuracy
Excellent communication skills with patients, providers, and payers
Comfort working in multiple software systems (EHR, clearinghouses, payer portals, spreadsheets)
Ability to prioritize tasks and meet deadlines
Commitment to patient-centered service and confidentiality

Nice To Haves

Prior medical billing experience preferred (but we will train the right candidate)

Responsibilities

Insurance & Eligibility Verification: Obtain pre-authorizations, referrals, and verify patient eligibility for services.
Claims Management: Submit and follow up on claims, corrected claims, and appeals.
Denials & A/R Management: Investigate, appeal, and resolve denied claims; manage underpayments and accounts receivable aging reports.
Payment Posting: Post payments, adjustments, refunds, and transfers of responsibility.
Communication: Work with insurance companies, providers, and patients to resolve billing questions.
Patient Financial Support: Set up payment plans, process monthly statements, and coordinate collections with a patient-centered approach.
Front-End Collaboration: Ensure co-pays, deductibles, and self-pay fees are collected accurately.
Credentialing & Contract Management: Support credentialing, payer contract updates, and EDI/EFT/ERA enrollments.
System & Documentation Management: Maintain billing software accuracy, update fee schedules, and manage payer documentation.
Compliance: Ensure all billing practices align with HIPAA and payer regulations.