Medical Billing Specialist (ON SITE in Virginia Beach)
About The Position
Thrive Proactive Health is hiring a Medical Billing Specialist to join our on-site Revenue Cycle Management (RCM) team in Virginia Beach. This is not a remote position. We are looking for someone organized, detail-oriented, and confident navigating insurance claims, denials, and patient billing. This role is critical to the financial health of our multidisciplinary clinic and directly supports patient experience, provider success, and operational performance. If you enjoy problem-solving, working across multiple systems, and being a part of the back end administrative workflows that make a thriving practice successful, this could be a strong fit. As a Medical Billing Specialist, you will help manage the full claims cycle — from clean submission to final payment — across multiple service lines including Physical Therapy, Chiropractic, Acupuncture, and Massage. You will work closely with our front-end team, providers, and billing partners to ensure accurate claims processing, timely follow-up, and a clear financial experience for patients.
Requirements
- Prior medical billing experience preferred (we will train the right candidate with strong aptitude)
- Strong attention to detail and accuracy
- Comfortable working in EHR systems, clearinghouses, payer portals, and spreadsheets
- Ability to prioritize tasks and meet deadlines
- Clear and professional communication with patients, providers, and insurance companies
- Dependable and self-directed
Responsibilities
- Verify benefits and eligibility
- Obtain referrals and pre-authorizations as needed
- Submit clean claims and corrected claims
- Track and follow up on unpaid or delayed claims
- Investigate and appeal denials
- Manage A/R aging reports
- Resolve underpayments and discrepancies
- Coordinate collection efforts as needed
- Post payments, adjustments, refunds, and transfers of responsibility accurately
- Assist patients with billing questions
- Set up payment plans
- Manage monthly statements
- Support EDI, EFT, ERA enrollments
- Assist with payer updates and contract documentation
- Maintain HIPAA compliance and payer regulatory standards
- Ensure billing documentation aligns with required guidelines
Benefits
- Competitive hourly pay (based on experience)
- Clear advancement pathway
- Supportive, accountable team culture
- Exposure to broader healthcare operations
- A mission-driven organization focused on proactive health and long-term patient outcomes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
