Medical Billing Clerk - Cash & Credits for Central Admin in NE Portland
About The Position
Join us at The Oregon Clinic as a full-time Medical Billing Clerk - Cash & Credits. This position will be 100% on-site. Work alongside a collaborative team of patient-focused colleagues in our thriving Central Administration office. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic receive the highest value care tailored to their needs. Using excellent customer service and communications skills, your primary duties in this role include: Responsible for reviewing and dispersing lockbox correspondence and providing regular back-up coverage for the central front desk (about 8-9 hours per week). Assist with the returned refund check process, occasionally call payers to track down missing EOBs, and help with weekly deposits. Ensures medical documents are organized, accurate, and complete. Manages correspondence and returned checks in a timely manner within 7 days of printing or request. Supports the refunds team by matching documentation with checks and mailing them out within 2 business days. Updating records as needed. Other duties as assigned.
Requirements
- Advanced organizational and attention to detail skills
- Demonstrated ability to initiate, work independently, and effectively multitask
- Excellent attendance and work ethic
- Positive attitude and desire to be a team player
- Ability to communicate professionally and effectively with patients, physicians and other team members
- A commitment to patient-focused care, privacy, and safety
Nice To Haves
- Minimum of one (1) year of previous Medical Office or Clerk experience is strongly preferred
- Prior Electronic Medical Record (EMR) EPIC experience is preferred
- OnBase Scanning experience is preferred
Responsibilities
- Responsible for reviewing and dispersing lockbox correspondence
- Providing regular back-up coverage for the central front desk (about 8-9 hours per week)
- Assist with the returned refund check process
- Occasionally call payers to track down missing EOBs
- Help with weekly deposits
- Ensures medical documents are organized, accurate, and complete
- Manages correspondence and returned checks in a timely manner within 7 days of printing or request
- Supports the refunds team by matching documentation with checks and mailing them out within 2 business days
- Updating records as needed
- Other duties as assigned
Benefits
- Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance
- Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options
- Work-Life Balance: Paid Time Off plus 9 paid holidays annually
- Wellness Support: Robust wellness program and employee assistance services
- Commuter Benefits: 70% of Tri-Met transit pass covered
- Additional Perks: Employee discounts and optional benefits like Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
