Medical Billing Analyst

Fabric

9h • $20 - $25

About The Position

We are looking for a tech-forward Medical Billing Analyst for a part-time contract position. Reporting directly to the VP of Customer Success, you will serve as the primary investigator for our billing and insurance data. Your mission is to ensure that our platform’s financial logic is flawless, providing a seamless experience for our customers and high-fidelity data for our Finance team.

In this role, you aren't managing the department; you are auditing the "pipes." You will dive into raw data streams to find logic errors, investigate specific claim rejections, and identify the technical root causes behind billing friction. You are the operational bridge that ensures our technology translates medical necessity into clean, actionable financial data.

Requirements

• Hold an active CPC (Certified Professional Coder) or CPB (Certified Professional Biller) certification.
• 2+ years of experience specifically in medical billing analysis or billing systems auditing, ideally within a high-volume HealthTech environment.
• Proven ability to interpret raw EDI data (271/837) and work with Real-Time Eligibility (RTE) vendors like Stedi.
• Advanced proficiency in Excel or Google Sheets, with the ability to manipulate large datasets to identify financial trends.
• Excellent communication skills, specifically the ability to collaborate cross-functionally with Finance and Customer Success departments.
• Please note that all professional certifications and prior employment history are subject to rigorous primary source verification.

Responsibilities

• Data Investigation & Root Cause Analysis: Perform deep-dive audits of rejected or stalled claims to identify technical or logic-based reasons for non-payment.
• Eligibility Logic Auditing: Review raw 271/837 EDI data from vendors (like Stedi) to verify that the platform is accurately interpreting insurance responses and establishing correct patient co-pays.
• Finance Support & Reconciliation: Support the Finance team by investigating discrepancies between platform revenue data and actual ERA/EOB remittance, ensuring every dollar is accounted for.
• Customer Success Advocacy: Identify and resolve systemic billing errors that create friction for our customers, ensuring that patient financial responsibility is calculated correctly at the point of care.
• Technical Feedback Loop: Act as a "Power User" for the Product and Engineering teams, documenting specific software bottlenecks or UI/UX flaws that lead to administrative errors.
• Performance Reporting: Build and maintain specific data views in Excel or Google Sheets to track "Clean Claim" rates, denial trends by payer, and eligibility accuracy metrics.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed